		Welcome to our Policies page. Your satisfaction is our goal. We take pride in the relationship we have with our customers and strive to have a continuing relationship with you. Refund Policy We strive to have 100% satisfied customers. If there is some reason you are not happy, please email us within seven (7) days to express your concern and we will do what we can to make it right even including offering your money back. To receive your money back, the item must be returned in the original condition and *we only refund the amount paid for the item, not including any shipping fees paid.* All shipping companies charge their fee regardless of the situation and we have no control over this. If we agree that the reason for the return was due to an error on our part and returned in original condition, then we will be happy to consider paying for the original shipping. Sales Tax BirdBedand Breakfast.com only charges sales tax to residents of Texas. Because we are located in the state of Texas, we are required by law to charge sales tax in Texas. 24 hour Ordering You can place your order at any time. We will process your order within 48 hours. You should receive your order in 5-10 business days. Purchase Protection and Security Your purchase, all credit and personal information are protected by a secure server. Any credit information gathered by birdbedandbreakfast.com during your purchase is used only for that purchase. We will never release, sell or rent any of your personal information at any time. Shipping and Payment Options Your information and order are protected through our secure ordering system, protection to keep your personal and credit information secure and private.We accept Visa, Mastercharge, American Express and Discover. We ship UPS Ground to the 48 continental states. You should receive your order in 5-10 business days.. If you have any questions, you may email info@birdbedandbreakfast.com or call 903-658-0767. copyright 2008